Shopping with Votwo

Making a purchase in the votwo shop

We accept credit & debit card payment. If you are shopping from outside the UK, place your order and your credit card company will convert the transaction to your own currency.

We accept Visa, Mastercard, UK Maestro, Visa/Delta electron.  We do not charge for any item until it is ready to ship.

When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you a confirmation of sale. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.

We have provided a dedicated customer service number in case you need to contact us with any queries: 01425 674 955

Shipping And Handling

UK orders 0-250g £3.00
UK orders 250-500g £4.25
UK orders 501-750g £5.00
UK orders 750 – 1500g £7.50

Delivery Schedule

We deliver your order right away. We will normally send your order to you in 7-10 business days depending on stock . International orders are generally received in under 10-14 days depending on stock.

Tax Charges

All prices on the website include Vat at 20%. Vat reg no 870 1555 31

Credit Card Security: No credit/debit card details are stored on this website. For your increased security all out order processing is completed by Sagepay (www.sagepay.com). Sagepay are a well established Payment Service Provider and ensure your private information is secured at the highest level.

Upon pressing the checkout button you will temporarily be redirected to the Sagepay payment page to make the payment then sent back to our site upon completion

Guarantee

We guarantee your satisfaction. All of our products come with a 14 day no quibble guarantee.

Reaching Us

If you need to reach us, please email us using the link on the store page, alternatively, you can call on 01425 674955 (International +44 (0) 1425 674955) or write to us at 2 Bedford St London Rd Bath BA1 6AF, United Kingdom.